Instagram Phone Numbers and Emails

Customer Service Number:

  • (650) 543-4800
Send Message

Instagram Emails:

Customer Service
Jobs/ Career
Claim Your Business

Instagram Contact Information

Instagram Website:

Instagram Help Center:

Corporate Office Address:

Instagram, Inc.
1601 Willow Road
Menlo Park, California 94025
United States

Other Info (opening hours):

Locations:

San Francisco

181 South Park Street,

San Francisco, CA 94107

New York

770 Broadway,

New York, NY 10003

Paris

148 Rue de Courcelles,

75017 Paris, France

Instagram Customer Service Reviews

1.6 / 5
Poor
Katie S Irf
Disabled account with no actual reason

Bad. When I reached out for help about an issue there was no one to answer, it is not helpful at all. There basically is no support or customer service.

Pissedconsumer4177715
Need help to access my account
1.0

Tried contacting customer service and no one was available. Cant do this on my own. This company is terrible.

How to Contact Instagram Customer Service?

Most Popular Number:

(650) 543-4800
Total calls: 112 735 Issues resolved: 14 655 Last call: Dec 9, 2022

How to Call Instagram Support?

You might struggle to find an Instagram support phone number on the app or website. However, there is a phone number provided on various websites including Pissed Consumer. Thus, when you search for the Instagram customer service phone number, you will be offered only this number: (650) 543-4800.

According to Instagram review #2850480, the phone number does not go through to a customer service representative. When you call Instagram support number, it diverts to an automated voice system where you are directed to follow certain online instructions to resolve the issue. You can find similar instructions in the Instagram help center.

How to Contact Instagram Customer Service via Email?

According to answers on Quora, the Instagram customer service email is support@instagram.com. It was initially open for customers to reach out to support, but it is no longer open. When you send a message to this Instagram customer service email, you receive an automated response referring you back to the help center to resolve the issue.

This is evidenced by the numerous complaints that indicate that users do not get a response to the Instagram customer support emails they send out.

However, Instagram customer support does communicate with users via a no-reply email. Therefore, if you contact Instagram customer service help in-app e.g. by reporting an issue, they might respond by sending you an email. This option might be more helpful than calling the Instagram support phone number.

How to Contact Instagram Customer Service via App?

The best method of contacting Instagram customer service help is in-app or on their help center. The Instagram help center provides step-by-step solutions for the most common issues.

For instance, according to Instagram reviews, one of the top issues is how to log in to an account. If the Instagram support phone number didn’t help, you can report such an issue via the app.

Summary of Instagram Customer Service Calls

110K TOTAL
CALLS
01:41 AVG CALL
DURATION
34% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Instagram Customer Service?

Account Question:

  • “My instagram got hacked and my new got suspended”
  • “Accounthacked”
  • “Can't log in my account”

Product/ Service Question:

  • “Instagram not working”
  • “Not working”
  • “Instagram is experiencing crashes”

Request for Information Question:

  • “Confirmation code not received”
  • “How to undisable my account on Instagram”
  • “Unable to send follow request and had been reported many time still problem not resolved”

Activation/ Cancellation Question:

  • “Deactivated account”
  • “Reactivation of account”
  • “For reactivate my account”

Shipping and Delivery Question:

  • “Missing item”
  • “Am complete my born on instagram creator course but not get the link for get a gifts”
  • “Two factor authentication problem not coming otp my number”

Payments and Charges Question:

  • “My Ads has been disabled because IG can't process payment method”
  • “My money got debited”
  • “Disabled payments”

Return/ Replace Question:

  • “Order return”
  • “My Instagram I'd itz. Royal. King. 49 is suspended please return”
  • “My number is change automatically”

Website/ Application Question:

  • “Can't get code in email to access site”
  • “Website has been blocked”
  • “A fraud from website”

Staff Question:

  • “Customer service”
  • “Instragram service regading”
  • “Trash customer service”

Refund Question:

  • “I haven't received my refund.”
  • “To refund of my money”
  • “Refund problem”

Cards Question:

  • “I lost my SIM Card that registered on two factors verification”
  • “Card issue”
  • “My credit card expiration need To be updated”

Employment Question:

  • “Inquiring prices for job ads for companies (in stories)”
  • “Want to get paid”
  • “Job”

Other Question:

  • “Issues with location on Instagram & fb”
  • “I want to report someone that scammed and or used fraudulent instruments and”
  • “Got posed somewhere, without permission.”

About

Instagram Pros and Cons

Pros: Good site for sharing videos and expression, Unblock my account, Help me get my account back, Cant login to my account, Socialize

Cons: Cant reach a person to talk to about problem, Hacked, Customer services, Customer service, Not solved

Related Companies

Meta, Facebook, WhatsApp, Facebook Marketplace, Oculus VR

Summary

Instagram has become an iconic app bringing joy of sharing pictures with the world to millions of people around the globe. The service was launched by Kevin Systrom and Mike Krieger in 2010. Since its inception, Instagram has grown to a leading free platform where users of Android, iOS, and Windows operating systems can share photo and video content as well as use the benefits of social networking feature. Acquired by Facebook in 2012, Instagram speaks to its loyalists in 25 languages offering a user-friendly interface to app fans.

Instagram reviews and complaints

Instagram is ranked 60 out of 490 in Dating and Social Networking category

Area Served

Asia, USA, Canada, UK, Europe, Other, Worldwide, Australia

Payment Methods

PayPalMasterCardVISADiscover

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