Instagram Phone Numbers and Emails

Customer Service:

  • (650) 543-4800

Instagram Emails:

Customer Service
Jobs/ Career

Instagram Contact Information

Instagram Website:

Instagram Online Chat:

Corporate Office Address:

Instagram, Inc.
1601 Willow Road
Menlo Park, California 94025
United States

Other Info (opening hours):

Locations:

San Francisco

181 South Park Street,

San Francisco, CA 94107

New York

770 Broadway,

New York, NY 10003

Paris

148 Rue de Courcelles,

75017 Paris, France

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Instagram Rating Based on 1.4K Reviews

Rating details

2.1
more details
Customer service
Website
Reliability
Product or Service Quality

Rating stats

Rating trend

Summary of Instagram Customer Service Calls

39.9K TOTAL
CALLS
01:31 AVG CALL
DURATION
37% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Instagram Customer Service?

Account Question:

  • “Hacked”
  • “Hacked account”
  • “My account has again been hacked”

Product/ Service Question:

  • “Unknown person make My fake id”
  • “My Instagram id is not doing work”
  • “Not working story”

Request for Information Question:

  • “Need to talk its urgent”
  • “Query about my instagram account”
  • “About my account”

Activation/ Cancellation Question:

  • “I want to change my number. Which my phone is deactivated”
  • “Reactivate account”
  • “To reactivate my account”

Shipping and Delivery Question:

  • “I forget the authenticion code and password how can now i login”
  • “Security code is not coming”
  • “Two-factor is not coming”

Payments and Charges Question:

  • “Payment issue with Instagram”
  • “Charges”
  • “My daughter is getting disgusting messages from a user. I want to press charges immediately!”

Return/ Replace Question:

  • “Name change after 14 days”
  • “Changing password”
  • “Return”

Website/ Application Question:

  • “Application Issues”
  • “Application is not open”
  • “A fraud from website”

Refund Question:

  • “I want my A money refund”
  • “I want refund of rupees 6000 from a page Named: Women's Vastralaya ... Because they did fraud with me”
  • “I want my AD money refund”

Staff Question:

  • “I am not able to resume my paymen service and add account”
  • “Instagrammer frude”
  • “Could i have someone who know speaking chinese customer service staff to contact me? Because my english is poor,Thanks”

Cards Question:

  • “Hello team instagram I have selected my date of birth under age 13 by mistake. I am submitting my government id ( Adhar card) for your confirmation. kindly check this and help me to get my account black. Thank you.”
  • “I need verication code to be sent in email because I don't have hpave sim card which I registered my account with”
  • “My Instagram I'd disabled I don't have SIM card which i registered my account with "”

Employment Question:

  • “CERTAINLY WENT AGAINST MY RIGHT'S, AND WILL TO PUPLIC. NOT JUST ONE TIME BUT TWICE. I BELIEVE I SHOULD GET PAID FOR THIS”
  • “Costuber”

Other Question:

  • “My acvount”
  • “Reels”
  • “Instagram videos unable to play”

About

Top Instagram Services

Customer Care

Top Instagram Products

Account, Profile, Mobile Application

Instagram Pros and Cons

Pros: Good site for sharing videos and expression, Help me get my account back, Socialize, Cant login to my account, Unblock my account

Cons: Cant reach a person to talk to about problem, Customer services, Customer service, Not solved, Cant access account

Summary

Instagram has become an iconic app bringing joy of sharing pictures with the world to millions of people around the globe. The service was launched by Kevin Systrom and Mike Krieger in 2010. Since its inception, Instagram has grown to a leading free platform where users of Android, iOS, and Windows operating systems can share photo and video content as well as use the benefits of social networking feature. Acquired by Facebook in 2012, Instagram speaks to its loyalists in 25 languages offering a user-friendly interface to app fans.

Instagram reviews and complaints

Instagram is ranked 40 out of 392 in Dating and Social Networking category

Area Served

Asia, USA, Canada, UK, Europe, Other, Worldwide, Australia

Payment Methods

PayPalMasterCardVISADiscover

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