Instagram Phone Numbers and Emails

Toll-Free Number:

  • (888) 851-6382
Send Message

Customer Service:

  • (650) 543-4800

Instagram Emails:

Customer Service
Jobs/ Career
Accommodation
Legal
phish@instagram.com
Report Scammers and Suspicious Activity
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Instagram Customer Service?

Most Popular Number:

(888) 851-6382
Total calls: 72 194 Issues resolved: 6 358 Last call: Dec 6, 2023
author avatar
Winnie Murugi
PissedConsumer Reporter

How to Call Instagram Support?

You might struggle to find an Instagram support phone number on the app or website. However, there is a phone number provided on various websites including Pissed Consumer. Thus, when you search for the Instagram customer service phone number, you will be offered only this number: (650) 543-4800.
According to Instagram review #2850480, the phone number does not go through to a customer service representative. When you call Instagram support number, it diverts to an automated voice system where you are directed to follow certain online instructions to resolve the issue. You can find similar instructions in the Instagram help center.

How to Get Instagram Support Through the Website?

Instagram does not have a direct contact form on its website for users to get support. However, you can still reach out to Instagram through their Help Center. To access the Help Center from the Instagram website, log in to your account and click on the profile icon and select “Settings.” From the settings menu, select “Help” and then “Help Center.” Search for articles related to your issue or browse through the categories to find relevant information.

If you want to report a problem, click on the “Settings” icon at the top of your profile page and click “Report a problem.” Briefly explain what happened. You can add a file with the necessary information and tap the “Send report” button.

Can You Email Instagram for Support?

Instagram no longer supports communication via their email address support@instagram.com. However, you can report a problem or issue with your Instagram account through the app or the Instagram Help Center website. This is the best way to get help with your account from Instagram’s support team.

Contact Information

Instagram Website:

Instagram Help Center:

Corporate Office Address:

Instagram, Inc.
1601 Willow Road
Menlo Park, California 94025
United States

Instagram Customer Service Reviews

1.7 / 5
Poor
Guest-5377794
Retrive password
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I was going in circle trying to reset my password and following Instagram written instructions but I never got the emails to reset my password.

Read full review
Tomasina Zdb
I need bloody help
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1.0

I was given absolutely no help whatsoever. I would never use Instagram again were it not for my needs to authenticate my Facebook account.

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Kyel Qpz
Instagram should think all people are not Muslims. Others also wanna live and follow theirs.Full of Islamic post. Very sad

Very bad experience. Full of beard and hijabis and very sensitive kind of posts are coming up.

I am not muslim. I do not want to see any Islamic posts again.
Please consider

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Rylin Uko
Because my account after 4 year block I hope you help my account come back pleaseThank you
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Hello i say company instagram the greatest of all time because so good for fans and Im here I tell you my account blocked after 4 year please come back my account see I send you photo my account if you give me back my account really I will happy and thank you so much the best instagram my username instagram @iamlantor Happy

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How Good is Instagram's Customer Service?

Caleah Ags
Caleah Ags
Feels Disappointed | Dec 05, 2023

I was told I could not call as there was no telephone service at this time!

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Elvia Zqi
Elvia Zqi
Feels Disappointed | Dec 05, 2023

00000

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Derrick B Nac
Derrick B Nac
Feels Satisfied | Dec 02, 2023

Terrible!!! I have still yet to gain access to my account.
Derrick Bell Sr.
The People’s Advertiser
www.thepeoplesadvertiser.com

Read full quote
Keilondria S
Keilondria S
Feels Disappointed | Dec 02, 2023

No help

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Kristel A Fhc
Kristel A Fhc
Feels Satisfied | Dec 02, 2023

My instagram accountbeen hacked on the 11-30 my email has been changed and my tel nr as well ss my instagram name
It used to be : Christelle.r.aa and my email was :kristel_aboud@***.com
The hacker changed my username to hristelle.r.abb and has sent messages to all my lawyer collegues asking for money and is using my pictures as well
I tried everything possible to recover my password as mentioned on your helo pages but nothing worked
Please either delete the account or send me a new link where i can recover my account directly to my email
Everything eslse is nit workkng
Thanx in advance for your help
Its really urgent and important
Please can you manage to disabel this account please

Read full quote
Gregor Aev
Gregor Aev
Feels Disappointed | Dec 02, 2023

I never get a clear answer from anybody. I fixed it myself so yeah i'm not satisfied with the service

Read full quote

Summary of Instagram Customer Service Calls

230K TOTAL
CALLS
01:22 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Instagram?

Account Question:

  • “Someone hacked my Instagram n post nudes on there n I was wondering if I could get my stuff back”
  • “Can't log into account”
  • “Forgot old password”

Product/ Service Question:

  • “Someone created fake id with my photo”
  • “Create fake account in my name”
  • “My old Instagram I'd not working”

Request for Information Question:

  • “Need help logging in”
  • “Need help logging back into my account”
  • “Need to ask about something important”

Activation/ Cancellation Question:

  • “Reactivate my account @mr__vishu__bha__11”
  • “Subscriber Emergency”
  • “Due to deactivate”

Payments and Charges Question:

  • “Fraud account”
  • “Fraudulent activity”
  • “Order not accepted and payment successful”

Shipping and Delivery Question:

  • “Boost post not delivering”
  • “I was posting feeds on instagram as an ad to boost it i paid certain amount to instagram but i didn't get any notification regarding it and money got deducted from my bank account”
  • “Meta verification problem”

Return/ Replace Question:

  • “Cant change my password”
  • “Do not change my mobile number”
  • “Name change after 14 days”

Website/ Application Question:

  • “Sexual and stolen videos on your site of my wife”
  • “Instagram application not working”
  • “Getting order site”

Refund Question:

  • “Refund”
  • “For refund my money”
  • “Refund paymt”

Staff Question:

  • “Customer service”
  • “New message service”
  • “Scam and frude”

Cards Question:

  • “My daughter used my credit card without my permission”
  • “You are over charging my credit card for you adds”
  • “My card is not supported for promotion payment”

Employment Question:

  • “Job”
  • “Influencer paycheck”
  • “Cause is a person saying that they are davejohnson and that they won the lottery and offering me money and asking for me yo send them 80 Dallas back for my paycheck”

Other Question:

  • “My instagram ID is not opening old help”
  • “Meri ID open Nahin ho rahi”
  • “Zablokovaný účet Instagram”

About

Related Companies

Meta, Facebook, WhatsApp, Facebook Marketplace, Oculus VR

Summary

Instagram is a free social media platform for sharing photos and videos founded in 2010 by Kevin Systrom and Mike Krieger. After Facebook bought it out in 2012, Instagram became one of the world's most popular social media platforms.

Since its launch, Instagram has introduced several products to enhance the user experience on the platform, such as video sharing and "Stories," allowing users to share temporary photos and videos that disappear after 24 hours. Other top products of Instagram include Reels, IGTV, and the Explore page, which have helped retain current users and attract new ones.

Overall, Instagram has significantly impacted social media and has become a powerful tool for individuals, businesses, and creators to connect with their audiences and share their stories.

Instagram reviews and complaints

Instagram is ranked 71 out of 533 in Dating and Social Networking category

Area Served

Asia, USA, Canada, UK, Europe, Other, Worldwide, Australia

Payment Methods

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