Contact Instagram Customer Service
Instagram Phone Numbers and Emails
Toll-Free Number:
-
(888) 851-6382
Customer Service:
-
(650) 543-4800
Instagram Emails:
Contact Information
Instagram Website:
Instagram Help Center:
Corporate Office Address:
Summary of Instagram Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Instagram?
Account Question:
- “Hacked account”
- “I can't get into my account”
- “Can't login”
Product/ Service Question:
- “I have received a ton of fake bot followers within the last day, to this second it's still happening and it started around 9 am yesterday, i'm wondering if you could help me get rid of this?”
- “Report for a fake id”
- “Fake id generated and haressing me”
Request for Information Question:
- “Not sending requests my account to other accounts”
- “I have some questions about my account”
- “Need help account”
Activation/ Cancellation Question:
- “Deactivated Instagram account”
- “I want to deactivate my account”
- “They sent me a message deactivate my account for nothing someone hacked my page and I had to change the password”
Shipping and Delivery Question:
- “I have not received to change my old password”
- “Meta verification issue”
- “Meta Verification Help”
Payments and Charges Question:
- “My add is not run after payment”
- “Boost post payment method don't work”
- “Ads and payment related issues.”
Return/ Replace Question:
- “I Came Into Contact With Someone..Later She Wanted To Have Some "Fun" So We Exchanged Through Snap. Then Starts Threatening To Put My Nudes On The Internet If I Don't Pay Them $500,Give Them Cards, Or My Bank Info.”
- “Please return my accoun (gena.rasmy)”
- “Changing user name”
Website/ Application Question:
- “App problem”
- “Bad person on the website”
- “Reels not showing in my application”
Staff Question:
- “My old phone was disservice i dont have it anymore and cant remember my password”
- “Poor customer service and being hacked”
- “Service issue”
Refund Question:
- “Refund”
- “Refund problem”
- “Order refund”
Cards Question:
- “My instagram @ricardo.duran15 has been back and I can't login back into it”
- “Money money was taken out of my credit card instead of”
- “Something was tooken off my card”
Employment Question:
- “1099 Form”
- “I need a old instagram page removed because it's offensive to my current job”
- “Inquiring prices for job ads for companies (in stories)”
Other Question:
- “Copyright appeal”
- “My pictures are being misused”
- “My Instagram doesn't open”
About
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Instagram is a free social media platform for sharing photos and videos founded in 2010 by Kevin Systrom and Mike Krieger. After Facebook bought it out in 2012, Instagram became one of the world's most popular social media platforms.
Since its launch, Instagram has introduced several products to enhance the user experience on the platform, such as video sharing and "Stories," allowing users to share temporary photos and videos that disappear after 24 hours. Other top products of Instagram include Reels, IGTV, and the Explore page, which have helped retain current users and attract new ones.
Overall, Instagram has significantly impacted social media and has become a powerful tool for individuals, businesses, and creators to connect with their audiences and share their stories.

Instagram is ranked 54 out of 496 in Dating and Social Networking category
Asia, USA, Canada, UK, Europe, Other, Worldwide, Australia
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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

