Instagram Phone Numbers and Emails

Toll-Free Number:

  • (888) 851-6382
Send Message

Customer Service:

  • (650) 543-4800

Instagram Emails:

Customer Service
Jobs/ Career
Report Fraud
Report Scammers and Suspicious Activity
Claim Your Business
More phone numbers and emails Less phone numbers and emails

How to Contact Instagram Customer Service?

Most Popular Number:

(888) 851-6382
Total calls: 13 736 Issues resolved: 1 292 Last call: Apr 1, 2023
author avatar
Winnie Murugi
PissedConsumer Reporter

How to Call Instagram Support?

You might struggle to find an Instagram support phone number on the app or website. However, there is a phone number provided on various websites including Pissed Consumer. Thus, when you search for the Instagram customer service phone number, you will be offered only this number: (650) 543-4800.
According to Instagram review #2850480, the phone number does not go through to a customer service representative. When you call Instagram support number, it diverts to an automated voice system where you are directed to follow certain online instructions to resolve the issue. You can find similar instructions in the Instagram help center.

How to Get Instagram Support Through the Website?

Instagram does not have a direct contact form on its website for users to get support. However, you can still reach out to Instagram through their Help Center. To access the Help Center from the Instagram website, log in to your account and click on the profile icon and select “Settings.” From the settings menu, select “Help” and then “Help Center.” Search for articles related to your issue or browse through the categories to find relevant information.

If you want to report a problem, click on the “Settings” icon at the top of your profile page and click “Report a problem.” Briefly explain what happened. You can add a file with the necessary information and tap the “Send report” button.

Can You Email Instagram for Support?

Instagram no longer supports communication via their email address However, you can report a problem or issue with your Instagram account through the app or the Instagram Help Center website. This is the best way to get help with your account from Instagram’s support team.

Contact Information

Instagram Website:

Instagram Help Center:

Corporate Office Address:

Instagram, Inc.
1601 Willow Road
Menlo Park, California 94025
United States

Instagram Customer Service Reviews

1.7 / 5
Hacked accounts

Months ago my account lexi3.king was hacked. I emailed the company multiple times and nothing was done, despite multiple people reporting it. I made a new...

Read full review
brian b Rdb
Recover old account

Regardless of everything I've tried I am constantly hitting some sort of block. There is zero customer device online that helps at all, there is no phone...

Read full review

Summary of Instagram Customer Service Calls

01:38 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Instagram?

Account Question:

  • “Hacked account”
  • “I can't get into my account”
  • “Can't login”

Product/ Service Question:

  • “I have received a ton of fake bot followers within the last day, to this second it's still happening and it started around 9 am yesterday, i'm wondering if you could help me get rid of this?”
  • “Report for a fake id”
  • “Fake id generated and haressing me”

Request for Information Question:

  • “Not sending requests my account to other accounts”
  • “I have some questions about my account”
  • “Need help account”

Activation/ Cancellation Question:

  • “Deactivated Instagram account”
  • “I want to deactivate my account”
  • “They sent me a message deactivate my account for nothing someone hacked my page and I had to change the password”

Shipping and Delivery Question:

  • “I have not received to change my old password”
  • “Meta verification issue”
  • “Meta Verification Help”

Payments and Charges Question:

  • “My add is not run after payment”
  • “Boost post payment method don't work”
  • “Ads and payment related issues.”

Return/ Replace Question:

  • “I Came Into Contact With Someone..Later She Wanted To Have Some "Fun" So We Exchanged Through Snap. Then Starts Threatening To Put My Nudes On The Internet If I Don't Pay Them $500,Give Them Cards, Or My Bank Info.”
  • “Please return my accoun (gena.rasmy)”
  • “Changing user name”

Website/ Application Question:

  • “App problem”
  • “Bad person on the website”
  • “Reels not showing in my application”

Staff Question:

  • “My old phone was disservice i dont have it anymore and cant remember my password”
  • “Poor customer service and being hacked”
  • “Service issue”

Refund Question:

  • “Refund”
  • “Refund problem”
  • “Order refund”

Cards Question:

  • “My instagram @ricardo.duran15 has been back and I can't login back into it”
  • “Money money was taken out of my credit card instead of”
  • “Something was tooken off my card”

Employment Question:

  • “1099 Form”
  • “I need a old instagram page removed because it's offensive to my current job”
  • “Inquiring prices for job ads for companies (in stories)”

Other Question:

  • “Copyright appeal”
  • “My pictures are being misused”
  • “My Instagram doesn't open”


Related Companies

Meta, Facebook, WhatsApp, Facebook Marketplace, Oculus VR


Instagram is a free social media platform for sharing photos and videos founded in 2010 by Kevin Systrom and Mike Krieger. After Facebook bought it out in 2012, Instagram became one of the world's most popular social media platforms.

Since its launch, Instagram has introduced several products to enhance the user experience on the platform, such as video sharing and "Stories," allowing users to share temporary photos and videos that disappear after 24 hours. Other top products of Instagram include Reels, IGTV, and the Explore page, which have helped retain current users and attract new ones.

Overall, Instagram has significantly impacted social media and has become a powerful tool for individuals, businesses, and creators to connect with their audiences and share their stories.

Instagram reviews and complaints

Instagram is ranked 54 out of 496 in Dating and Social Networking category

Area Served

Asia, USA, Canada, UK, Europe, Other, Worldwide, Australia

Payment Methods


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