Instagram Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Instagram has a 2.3 star rating from 6721 reviews, with 17% willing to recommend; consumers are mostly dissatisfied and 64% of ratings are unfavorable.
Key Takeaways for Future Customers
- Expect issues with account recovery and verification; many recent Instagram reviews mention banned and hacked accounts.
- Prepare for limited live support and slow responses on customer service and appeals.
- Consider backup email and phone to avoid losing access.
Negative Feedback / Risk Areas
- Frequent complaints about account suspension, disabled accounts, and inability to reach a person to resolve problems.
- Reports of hacked accounts and verification codes sent to old numbers blocking recovery.
- Some users reported unexpected charges and poor billing or refund support.
Positive Feedback
Users praise Instagram for connecting with friends, sharing videos, and occasional help restoring accounts.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Instagram has a 2.3 star rating from 6721 reviews, with 17% willing to recommend; consumers are mostly dissatisfied and 64% of ratings are unfavorable.
Key Takeaways for Future Customers
- Expect issues with account recovery and verification; many recent Instagram reviews mention banned and hacked accounts.
- Prepare for limited live support and slow responses on customer service and appeals.
- Consider backup email and phone to avoid losing access.
Negative Feedback / Risk Areas
- Frequent complaints about account suspension, disabled accounts, and inability to reach a person to resolve problems.
- Reports of hacked accounts and verification codes sent to old numbers blocking recovery.
- Some users reported unexpected charges and poor billing or refund support.
Positive Feedback
Users praise Instagram for connecting with friends, sharing videos, and occasional help restoring accounts.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Reactivate
I need my account fixed. It was deactivated a few days ago, and I need it for my business. Lamarboostcredit
Preferred solution: Fix instagram
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newcastle-Under-Lyme, Staffordshire
I am currently unable to access my...
- Cannot access Instagram due to ongoing security verification.
- New email added via Accounts Center.
- Codes arrive but can't be entered; error 299****.
I am currently unable to access my Instagram account due to an ongoing security verification issue that does not resolve.
The platform repeatedly displays a message stating that my email address may not be secure and requires me to update my contact information. I followed all instructions and added a new email address, which was successfully accepted through Facebooks Accounts Center.
However, when returning to Instagram, the issue persists. I am now stuck in a security check process that does not function correctly.
During the security check:
- I receive verification codes via phone and WhatsApp
- But I am unable to enter the code or proceed
- I receive the error: 299****: Target account(s) are restricted, mutation not allowed
This suggests the account is restricted, yet I am not given any way to resolve the restriction.
I have already attempted:
- Adding and verifying a new email address
- Logging in from different devices
- Reinstalling the app
- Using different verification methods
- Reporting the issue through the app multiple times
None of these steps have resolved the issue.
At this point, I am locked out of my account with no clear resolution path, and Instagram provides no direct support or explanation.
Requested Resolution:
I am requesting that Instagram review and remove the restriction on my account so I can complete verification and regain access.
This appears to be a system error rather than user error, and it is preventing legitimate access to my account.
User's recommendation: Please make the system more reliable because every time it asks me to do something like set up 2FA it always sends error or asks to try again later
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInstagram - Review in Social Media and Networking category from ***, ***
- Cannot write captions or comments on Instagram.
- Old account shut down; wants restoration and clear use of promotional reposts vs personal content.
Okay. So my first issue with Instagram is that I really honestly cannot comment or write captions right now.
I don't know why. It's ridiculous. I'm a promoter, and I'm an artist manager, and a actor, and a model. And I use Instagram daily, all day and all night to post other people's content because that's what we do as promoters and artist managers.
We post the artist content, whether they're known celebrities that are mainstream or whether they're up and coming celebrities that are trying to make it into the industry. So I rely on Instagram to make content and to post other people's content and music. So I'm having a problem with being able to write captions and comments showing support for the artist. My second biggest problem with Instagram is that my old page, ***, was taken down.
Again, I am an artist manager and a promoter, an actor, and a model, so I rely on Instagram to post my personal content as well as reposting others' content. And that is the business that I run from Instagram, and I would love to have my old page back. It is Dolce Digeti, d o l c e d I g e t t I. Yes.
So I would love to have my Instagram page back because it is a part of my business. It is how I conduct my business. And my page was shut down, and it's no longer on Instagram because Instagram maybe have assumed that I was using other people's content to monetize and to make money off of it, and that is not the case. I am not using other people's content to make money off of because I know that Instagram states that you cannot make money or monetize other people's content.
So that is not my intention. My intention is to make the content that I make and then show my face to monetize. That is the content that I know I can monetize because it's it's it's personally from me, and it has my face on it. So I would love for Instagram to distinguish between the two and to know that I post other people's content in order in order to show support, and I post my content that shows my face for me to monetize the content that shows my face.
So if there's anything that Instagram can do to unlock my old page, ***, I would love that. I'm currently using Dulce DeGetty LLC, and that's the page that I had to restart over on Instagram so that I can continue to conduct my business.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Resolved: Hi im trying to get back into mi...
Hi, I'm trying to get back into my Instagram account. Someone hacked me.
I need help, please. I can show you proof that the account is mine, and the person changed mostly everything but my username and iCloud on there.
I don't think they can, but I need help, please. I don't know what to do.
User's recommendation: See this is him calling me saying that he have my account teasing me and stuff
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brescia, Province Of Brescia
Resolved: My ID is not working. Every time I...
My ID is not working. Every time I create a new one, it also gets closed.
This one also gets closed. Why is this happening?
Please check the problem and tell me why it gets closed. Please take my report.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
I got scam for my money for a promotion
I got scam by this account and they took my money and then blocked me when I was asking for promotion and they took my money and scammed me I just want my money back this is sickening how this page is I hope you guys can ban them and stop
Them from scamming more people
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Overland Park, Kansas
Hello my account was hacked while I was...
Hello, my account was hacked while I was on it. I changed the password, but the hacker logged in again and posted, I think, some pretty weird stuff.
Now my account is banned, and I can't get it back. Is there any way I can get it back?
Preferred solution: I would like to get my account back please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Meknes, Fes-Meknes
Dear Sir/***, I hope this message...
- Seven Instagram business accounts with over 3 million followers were disabled for integrity violations.
- Appeals failed; guidance is sought.
Dear ***/***,
I hope this message finds you well.
My name is *** and I am reaching out to you during an extremely difficult time in my life. I am writing to respectfully ask for your support or guidance regarding a serious issue that has deeply affected my livelihood.
Over the past several years, I built my entire business through Instagram, managing 7 pages with a combined audience of over 3 million followers.
This was not just a hobby it was my full-time work and my only source of income, through which I supported my family, paid off debts, and contributed to the medical expenses of my sick brother.
Unfortunately, all of my accounts were suddenly and permanently disabled by Instagram under integrity violations, without clear explanation or a fair opportunity to defend myself. I strongly believe this action was taken in error, as I have always worked diligently to respect the platforms guidelines.
In a single moment, years of hard work, consistency, and dedication were taken away. This has left me in a devastating situation, both financially and emotionally. I am now struggling to provide for my family and cover essential expenses.
The accounts affected are:
* @buzzworthybae (139K) ***
* @charminggentlemans (467K) ***
* @handsomemenspace (767K) ***
* @viralheartthrob (789K) ***
* @trendingstud (759K) ***
* @sexyguyskarma (108K) ***
* @hunkzen (2K) ***
All
I have tried all available support channels, submitted multiple appeals, and even sought professional help, but I have not received any clear resolution.
I am reaching out to you because I believe you may understand situations like mine and possibly guide me, support me, or advocate on my behalf.
Any assistance, advice, or direction you could provide would mean the world to me during this critical time.
I am not giving up, but I cannot overcome this alone.
Thank you sincerely for taking the time to read my message. I truly appreciate any help or consideration you may offer.
Kind regards,
***
***
- Meta
- Meta
Preferred solution: I kindly request a manual review and reinstatement of my disabled Instagram accounts, which I believe were suspended in error. I would greatly appreciate any support or guidance to recover them or escalate my case.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Riyadh, Riyadh Region
مرحبا فريق دعم إنستجرام، تم تعطيل حسابي...
- Account was deleted for safety and may be a mistake.
- They follow guidelines and request review and restoration.
مرحبا فريق دعم إنستجرام،
تم حذف حسابي 57p_k مؤخراً بسبب 'السلامة'، وهناك احتمال أن يكون هذا عن طريق الخطأ.
أنا دائماً أحرص على اتباع إرشادات مجتمع إنستجرام ولم أنتهك أي قواعد عن قصد. إذا كان هناك أي نشاط غير مخصص للحساب، فقد يكون فهمه سيئاً أو يتعلق بمشكلة السعادة.
هذا الحساب مهم جداً بالنسبة لي، وأحاول أن أقوم بمراجعة حالتي واستعادة الوصول إليه إذا أمكن.
شكراً جزيلاً على وقتكم واهتمامكم.
مع خالص التحية،
اليوزر: 57p_k
البريد المرتبط بالحساب: [EMAIL_ADDRESS]
رقم المرتبط بالحساب: [PHONE_NUMBER]
- Good platfrom
- Instagram account was disabled and i would like a review of the decision
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greenville, Texas
I need help because my Instagram...
- Instagram account is locked and inaccessible.
- Unauthorized access is suspected.
- Username its_a1ya10; request guidance to recover access.
I need help because my Instagram account got locked and I dont know how to get back into my Instagram account. Its locked.
I dont know how I think someone got into my account and locked it and now I cant go into my account anymore because it says its locked I need to get back into my Instagram account.
Here is my Instagram username: its_a1ya10 please I need your help to get back into my account. Thank you.
Atlanta, Georgia
My instagram account was disabled
- Account recently disabled; linked to Facebook and later reactivated.
- It follows guidelines and is used for professional lifestyle content.
My account (@Elvis_Onoita) was recently disabled and I believe this may have been an error from my Facebook account as my accounts are linked,and has been verified and reactivated by Facebook I have reviewed the Instagram community Guidelines and terms of use and I am confident my account complies with them I didnt ulter any thing from my end here.
I use @Elvis_onoita as a professional and lifestyle promotional content as I dont know why Im being disabled
Here are my details
Username: @Elvis_Onota
Email associated
[EMAIL_ADDRESS]
Date account was disabled, 31-05-2026
Thank you for your assistance
Preferred solution: Kindly reactivate my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Resolved: My account
My account is disabled I need it back and fix my account please And I need it back on my main account back plz
User's recommendation: My account is disabled just fix it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Resolved: Page disabled
Company fixed the issue and I have been provided with apology.
Page got disabled for promoting, but it's legal where I am from, so I thought it could be posted. I didn't know I couldn't post it.
It wouldn't happen again if I got my page back. Staydown4sob.
- Can promote business
- Some negativity be on there
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dubai, Dubai
My account got suspended
- Account naush_hinaz395 was suspended unexpectedly.
- Content spans fashion, dance, acting; brands worked with; 33k followers; requests fix within 24 hours.
My account naush_hinaz395 has been suspended out of nowhere. I believe I did not upload any obscene content or something that violates the community guidelines.
Could you please fix this issue within 24 hours? My content includes fashion, dance, and acting, and I have also worked with some brands. I believe I need this account, having 33k followers, to be fixed sooner. Please do look into it.
I would be very grateful. Thanks and regards, [PERSON_NAME].
- More engagement
- Brand shoots
- Getting my account suspended without valid readon
Preferred solution: My suspended account to get recovered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Hi good afternoon I was contact you...
Hi, good afternoon. I was contacting you because I'm trying to get my Instagram your_queen1313 back from being suspended.
I didn't go against community guidelines.
If you can, please review my account again.
[PERSON_NAME]
[EMAIL_ADDRESS]
User's recommendation: if i get my accent yes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naaldwijk, South Holland
"Trouble logging in?"
My account is locked, and I can't log in even after trying password reset. My username is [__shaikhseraj] and my email is [[EMAIL_ADDRESS]].
Please help me recover it. Thank you.
About
, , , ,
Instagram is a free social media platform for sharing photos and videos founded in 2010 by Kevin Systrom and Mike Krieger. After Facebook bought it out in 2012, Instagram became one of the world's most popular social media platforms.
Since its launch, Instagram has introduced several products to enhance the user experience on the platform, such as video sharing and "Stories," allowing users to share temporary photos and videos that disappear after 24 hours. Other top products of Instagram include Reels, IGTV, and the Explore page, which have helped retain current users and attract new ones.
Overall, Instagram has significantly impacted social media and has become a powerful tool for individuals, businesses, and creators to connect with their audiences and share their stories.
Instagram is ranked 72 out of 467 in Social Media and Networking category
Asia, USA, Canada, UK, Europe, Other, Worldwide, Australia
Instagram FAQs
Instagram is a social network platform that allows users to upload photos and short videos and share them with other people. Instagram is free to use on mobile devices and the web.
You should be able to deactivate your Instagram account in your profile. Just click Edit Profile - Temporarily disable the account. To proceed, you will be asked to select a reason for turning off your account and enter your password. You can deactivate your Instagram account from your phone or on the Instagram website.
To unblock a user on Instagram, you should go to their profile either by searching for the account, scrolling through your followers’ list, or tapping the name of an account that appears on your timeline. Tap the blue ‘Unblock’ button at the top of the user's profile, underneath the name and bio. Confirm the changes.
To reactivate an Instagram account, you should open your account, enter the username and password of the account you wish to reactivate, and tap on Login. You will be able to reactivate only the temporarily disabled account.
You should be able to change your Instagram password at any time from the Settings section of the Instagram web page or in iPhone/Android apps. If you've lost or forgotten your Instagram password, you can request a password reset from the sign-in page of the website or app.
You can find someone you need on Instagram by phone number. For it, tap the three horizontal lines in the top right corner, choose “Discover People”, select “Connect Contacts”, and follow the further prompts.
According to the Instagram help center advice, if your account was suspended by mistake, you can recover it via the app by entering your username and password in the appropriate fields, as well as following the detailed instructions on the screen.
To deactivate your Instagram, log in to the account you want to deactivate, click on three horizontal lines next to “More” in the lower left corner, click “Settings”, choose “Account Center” and then “Personal details”. After this, do the following steps: Account ownership and control” > Deactivation or deletion > account you’d like to temporarily deactivate > Deactivate account > Continue > select the reason to deactivate account > Continue > Deactivate account.
There are several ways how to view Instagram stories anonymously: by enabling airplane mode, creating a secondary account, or using a third-party website. The last one is the most common way among them. By using a third-party site such as InstaNavigation, just enter an Instagram user name or link in the search field.
On the Instagram app tap “+” at the bottom and choose “POST” from the options, after which take a photo or choose the visual from your phone’s library, follow “Next”, and tap “Next” again in the top right. After these actions follow “Add music”, choose a song from the list or search in the Instagram music library, choose the part of the song you want to add to your post by using the sliding bar at the bottom, tap on the checkmark in the top right or “Done” (for iPhone), and tap “Share” at the bottom.
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How did you get your account back, could you please provide some information regarding that