Instagram
Reviews and Complaints
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Verified Reviewer |
Mcdonough, Georgia
I just want my account data
Instagram permanently disabled my account and data because it wasn't following their Guidelines even though it was
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Verified Reviewer |
Austin, Texas
I can’t access my account
I am unable to access my public Instagram account (username: daylyu). Despite using the correct username and password, I keep receiving an incorrect password error.
I have tried resetting my password, and although I receive a password reset link via SMS to my phone number, the link does not work. Each time I try to reset the password, I receive the message: Something went wrong, please try again later.
Here are the key details of my issue: My personal Instagram account is sandhya_ravuri, from which I am reporting this problem. I am able to log into my personal account without issues. My personal and public Instagram accounts share the same phone number and email address.
I can still see and access my public page (daylyu) through my personal account, and I have added it to my bio in my personal account as well. I have already attempted logging in and resetting the password from different devices (both mobile and desktop) and different networks (Wi-Fi and mobile data), but the issue persists.
I have uninstalled and reinstalled the Instagram app without success. My public account is faceless, so there are no personal photos for identity verification.
User's recommendation: Like there is no customer service at all or no articles that would help with the issue I am facing.. it is so disappointing and frustrating.
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Verified Reviewer
Resolved: Hacked and disabled
Company fixed the issue and I have been provided with apology.
Every comment on another persons post ive ever made is gone, every post ive been tagged in, and my feed is recognized as instagram user.
I am entering college and it is really important for me to get my instagram back in order to connect with people and build a sense of online community/keep in contact with High schooo friends + family from home.
My username on instagram is: anacapriciccone
it keeps asking me to upload a photo of myself to verity it is me. but every time i choose a photo it never lets me submit it (i am uploading high quality professional picture of myself so it is not the quality of the photo that is the problem)
how can i restore my account asap?
- Friends
- Support
Preferred solution: Apology
User's recommendation: Don't loose guide your login
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Shyasia
Instagram tags
Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram, Instagram
Preferred solution: Full refund
User's recommendation: Help
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Verified Reviewer
I believe my account has been hacked someone is using my information
Please, I need to retrieve my account, dare2dazzle_jewelry. This is the second time someone has hacked into my account.
For example, the name just changed, and I was wondering why. The next thing I knew, the account disappeared.
- Best way of connecting with people
- Insta needs to answer their number or put more ways of recovering account
Preferred solution: Sufficient security
User's recommendation: It’s a great place to meet but they need to increase security so it won’t be easy to ***
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: My Instagram account was hacked
Instagram account recovered.
Instagram helped me but the recovery company still hasn't refunded my money for the service I never used!
Managed to reset my password and verify my account with a selfie
Hello,
My account, otelmaria, was hacked, and I can't regain access. I tried everything, and Instagram won't let me verify myself with a selfie or video. I get an error. The hacker changed my email and phone number, and I never allowed this change.
Please help me regain access to my account. This is fraud.
Kind regards,
Maria Angela Otel
- Variety
- Good content
- Weak security
- I got hacked
Preferred solution: My account back
I cleared my cached on my phone and then it worked. Search on YouTube how to recover your Instagram account with a video or selfie and follow the steps.
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Verified Reviewer |
Istanbul, Istanbul
Am.ejtemaei@***.com
Dear Instagram Support Team, my account, Sevil_boutique__, was permanently suspended and I'm appealing the decision. I understand that my account may have violated compliance with community guidelines or terms of use, but I assure you that it was not intentional.
I've reviewed the guidelines and will ensure I continue to be a responsible user. My account is important to me and I would greatly appreciate it if you could review my case.
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Verified Reviewer |
Baghdad, Baghdad
Disabled account
Dear Instagram company, I've been denied access to my account because of a story I posted and you guys got it wrong. I submitted an appeal in April and still have no answers, please check the situation of my account because I really have important stuff and memories that I don't want to lose.
My ID is fayithallah.
I'll be thankful to you guys. Best regards.
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Verified Reviewer
Suspended my account but saying that it isnt.
They have flagged another meme I posted with a fact checker from a Mexican TV station & it's written in Spanish. I don't speak spanish nor do I read it.
Guess they couldn't find an English speaking American that disputed what was said. They show that my account isn't in account status but when I try to reply it says I can't.
Preferred solution: Reinstate my account, improve your customer service
User's recommendation: Complain
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Verified Reviewer
Resolved: Suspended account
So basically I havent been on my account since the day before yesterday and I check my email earlier afternoon yesterday and it says my account is supened from Instagram I really am gonna be my Instagram back my friends and everything are on there I would never want them to think I a, ignoring them at all beacause that is not the case so god bless and plzz return my account.
Preferred solution: Apology
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Verified Reviewer
My account has been compromised
I have emailed instagram. I have all of this
Trying a different Wi-Fi network on your computer might help if the issue is related to network restrictions or specific IP blocks.
Additionally, consider these steps:
1. Sometimes, simply restarting your device can resolve underlying issues that might be causing connectivity problems.
2. If you're using a specific browser, try switching to another one to see if the issue persists. This can help determine if the problem is browser-specific.
3.
Sometimes, browser extensions can interfere with web pages. Try disabling them to see if it resolves the issue.
(That is contacting someone via text whos 24/7 trying to help.
I believe my instagram account is glitching. Two days ago I decided to unfollow people on instagram, just random account and people I no longer talk to/dont know. I was following 2,000 people and realized I did not need to be following that many people.
That same night instagram logged me out and wont allow me access back into my account. I do click forgot password and put in my phone number and it will allow me into instagram excepts it wont let me access my account it just says the same thing over and over. Its says this
You account was compromised. Its looks like you shared your password with a service to help you get more likes or followers, which goes against our community guidelines I did not partake in this action nor any.
I literally just unfollowed people on instagram on the actual app and was kicked out.
I love instagram and I do not want to restart with a new account and start all over again. I just want my account back please.
- Memes
- Friends
- Family
- Getting kicked out when u did nothing wrong
Preferred solution: Price reduction
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Verified Reviewer
Rhysainsworth83@***.com
Hi Instagram hows we doing today, can u all have a look on Instagram app bc loads of unknownbaitz peoples getting everyone account on they and mine account bc they dont nothing wrong to they unknownbaitz because everyone is getting mad at them. Also can u go and login in unknownbaitz accounts u need see at them, they are making our peopls getting reports to us after please can u getting banned on they unknownbaitz accounts please Instagram thank you.
Preferred solution: Full refund
User's recommendation: Instagram company banned unknownbaitz
Replying to
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Verified Reviewer |
Lansing, Michigan
Kingantionetta@***.com
Hey, I was trying to get my Instagram account back, antionettakold__. What would be the best way to help me recover my account? I made a mistake by posting things I didn't mean to.
User's recommendation: Instagram's support team. Provide any relevant information t
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Verified Reviewer
Lying Fact Checkers
I posted a meme with statements Kamala Harris has said her polices were. They flagged it & suspended my account from commenting for 7 days.
There is not one thing on the post that she hasn't said.
Worst part is the fact check wasn't even in English! So I haven't any reason for this other than some foreign group says so?
- Great advertiser & prices
- Fake fact checkers
Preferred solution: My account reinstated
User's recommendation: Request review & don't let them flag you as liar. Report it to their advertisers I buy lots of stuff off of them.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
I would like to get my page back
I'm not understanding why you all are not giving me back my page. I've done face recognition three times and never received an email back. Now, I am trying to talk to someone or, however, this goes.
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Hi, I see that your problem has been resolved. What did you do to get an answer from the company?