Instagram
Reviews and Complaints
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Verified Reviewer
Suspended my account
Instagram suspended and finally reopened my personal account last week. Can't help but feel it was retribution for their inaction on my previous claim.No progress.
They don't respond and their Artificial Non Intelligence continues arbitrarily acting on my accounts at their whim. They've refused any communication since apparently they don't have to be answerable. I would be leery of running a business through Facebook or Instagram since they have the power to shut down, delete and hassle without impunity. If there's a lesson to be learned, it's that these people suck.
I'm still very upset that they punished my wife without valid reason. Punish me all you want, but since that's not enough for these vindictive authoritarians.
I have posted one time. To get it back, I had to do the selfie test. I passed, but when they wanted my cellphone, they wouldn't accept it. Then they told me I had requested too many times and had to wait 24 hours.
Four days later, the same thing occurred. These people are awful. They arbitrarily shut sites down and provide no help.
I stayed off social media for years. Now, I'm being treated like a criminal.
- Contact with friends
- Can shut you down and block you at their whim
Preferred solution: Activation of my accounts.
User's recommendation: Don't do business with Instagram
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Verified Reviewer |
Solna, Stockholm
My account got hacked
I got a new phone and when I wanted to log in, I realized that the contact information had changed without my permission. And now I can't log into my account because it has the two-factor verification. Although my profile picture is still on the account and my password is still the same.
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Verified Reviewer |
Solna, Stockholm
My account got hacked
I got a new phone and when I wanted to log in, I realized that the contact information had changed without my permission. And now I can't log into my account because it has the two-factor verification. Although my profile picture is still on the account and my password is still the same.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBullying & harassment
This girl named Kim keeps posting stuff about my family, talking about my dad who passed away, and keeps posting my sister on social media, talking mean stuff about her. She won't stop.
We block her, and she keeps making accounts to text us off of, and she won't leave us alone. Can you please make it where she can't make any more Instagram accounts and block her from Instagram altogether?
We keep blocking her, but she keeps making accounts. Please and thank you.
Preferred solution: Apology
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Verified Reviewer |
Houston, Texas
Hacked and impersonating
This person has hacked my account and is impersonating to be me posting pretending to be me. Theyre saving videos and photos from my archive and theyre also trying to take other people account using my page.
Ive contacted instagram and the police to stop this person and nothing is being done. I dont even want the page back I just want it deleted so that people can stop calling and texting me asking if Im trying to scam them.
User's recommendation: Just don’t make an account. Instagram doesn’t help if your account gets took or hacked.
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Verified ReviewerPermanently disable
My accounts have been suspended for no reason, and I need my account for business reasons. I appeared and said one day; it has been 2 days now.
Preferred solution: Apology
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Verified ReviewerSomeone is making account with my name and using my photos to post in that account
Please help me. No one is taking this problem seriously.
Someone made an account using my and my boyfriend's names and is using our photos to post. Our parents don't know about us, and if they see that, they will kill us. Please help me. I request you.
Thank you.
Arshpreet Kaur
Preferred solution: for closing account that is using my personal information eith my boyfriend please close that account please
User's recommendation: please listen to us its so hard to live me in this workd because of this. i have attached that acvount who is trying to being me and my boyfriend
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Verified Reviewer |
Tunis, Gouvernorat De Tunis
Account banned
Hello Instagram, I am a content creator and my account has been closed for completely unknown reasons. This is my account name: alaa4reels and this is my email: alaadinjl@***.com. Please review the account and respond as soon as possible.
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Verified Reviewer |
Port Colborne, Ontario
Wrongfully Suspended Account
It was resolved. Then suddenly it wasn't and now I have had no communication or assistance on the matter
User's recommendation: Answer your emails
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Verified Reviewer |
Naaldwijk, South Holland
Istagram
I am getting threats from one ID,
so please take aaaaction help me If you don't do anything, I will close your account.
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Verified Reviewer |
Norcross, Georgia
My account was disabled
I need help getting my 3 accounts back they disabled all of my accounts I dont know why they did that I been so sad trying to figure it out how to get my accounts back I just need help. Please help me get my accounts restored facebook and Instagram messenger to. Its sad living without social media I need it back.
User's recommendation: I really do recommend customer’s service I just really do need help
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Verified Reviewer |
Ashburn, Virginia
Subject: Urgent Account Recovery – Proof of Ownership for Hacked Account
Dear Instagram Support Team,
My name is Saeed, and I am the rightful owner of the following Instagram accounts: @saeed__d7 (hacked and disabled), @saeid.dm6, @saeedsdm.m.
Recently, my @saeed__d7 account was hacked, and unauthorized direct messages were sent to my followers. This clearly indicates that my account and possibly my phone were compromised. I am reaching out to provide proof of ownership and request immediate assistance in recovering my account.
To verify my identity, I can provide another phone number and email address linked to my accounts before the *** Please let me know the necessary steps to confirm my ownership and restore my access.
I appreciate your prompt attention to this urgent matter. Thank you for your support.
Sincerely,
Saeed
[My phone number original
+989216****84
+989129****65
My original mail: www.dehghanpurmamaghsnisaeed@***.com
www.saeeddehghanpurmamaghani@***.com]
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause my account got suspended
I downloaded a video on TikTok and posted it. They said it was against guidelines, but I didn't know because TikTok didn't say anything about it.
I thought it was the same for Instagram. Can you please review my account?
You can see that I never posted anything against the guidelines. My birthday is coming and I need to contact my family, please.
- You can have fun and open a business
- You can keep contact with friends and family
- Take too long to answer appeals
- Suspended your account for no reason
Preferred solution: I would like to get my account back
User's recommendation: Be careful with what you’re posting
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to get into my instagram account
Hi,
I'm unable to access my Instagram account, as I'm getting node error messages when completing the age verification; it does not recognize my age or DOB.
I have reported this issue twice over the last couple of months and have not had any response.
- Great way to be able to interact with friends and family
- Non-responsive to account issues queries
- No acknowledgement that query has been received
Preferred solution: Being able to access my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Gehackt op mijn 2e account
Ik kon gisteren nog inloggen maar toen ik mijn wachtwoord herstelde kon ik er niet meer in
Ik maak me zorgen
Kunnen jullie mij zo spoedig helpen
En ik kan jullie niet betalen
Preferred solution: Ondersteuning
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I downloaded a video on TikTok and posted it. They said it was against guidelines, but I didn't know because TikTok didn't say anything about it.
I thought it was the same for Instagram. Can i please review my account? I can see that I never posted anything against the guidelines.
My birthday is coming and I need to contact my family, please. i can keep contact with friends and family You can have fun and open a business I would like to get my account back Rohailll_48